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Review subscription, renewal, cancellation, withdrawal and refund conditions here. Country-specific additions are available in a separate document.
Domestic PortOne purchases follow AIPro’s domestic refund terms. Mandatory withdrawal and software-defect rights take priority. These conditions do not apply to Paddle purchases.
Version 2026-10-08.2 · Effective Oct 8, 2026
I agree to recurring payments at the displayed price and interval, and have reviewed how to cancel and request a refund.
Version 2026-10-08.2 · Effective Oct 8, 2026
Cancel automatic renewal from Account → Payments. Paid access continues until the paid period ends. Cancellation does not itself refund the current period. Review domestic refund terms and the server’s calculation before requesting an annual refund.
Version 2026-10-08.2 · Effective Oct 8, 2026
Using the free plan does not start a paid subscription. Paid software access begins after successful payment and licence activation.
Version 2026-10-08.2 · Effective Oct 8, 2026
Existing effective date: October 5, 2026 / Draft revision: October 7, 2026 (effective date to be announced)
Legal basis
[Before license activation] You may withdraw from a paid purchase and receive a full refund within 7 days of payment, provided you have not activated the license.
[After license activation] Even after you have activated the license, if you request a refund within 48 hours of a payment, you will receive a 100% refund, limited to one time per member.
Once a license is activated, provision of the digital content is deemed to have begun, and your right of withdrawal may be limited under Article 17(2) of Korea's Act on the Consumer Protection in Electronic Commerce. The Company offers a trial before purchase and discloses this limitation on the payment screen.
You may still request withdrawal in the following cases:
Monthly subscriptions may be cancelled at any time from your account; billing stops from the next billing date, and you retain access through the end of the period already paid for.
For annual subscriptions, for refund requests not covered by the full-refund terms above (a request made more than 7 days after payment, or a cancellation after activating the license), the refund is calculated as follows:
Payment amount − (months used × standard monthly price) − a cancellation fee (10% of the remaining balance)
Months used are counted from the payment date to the cancellation request date, rounding any partial month up to a full month.
The standard monthly price is the pre-discount list price regardless of any discount, while the payment amount is the amount actually paid (after discount).
If the license has not been activated, months used is treated as 0, and within 7 days of payment you receive a full refund without the cancellation fee under the full-refund terms above.
When the refund is calculated by months used, you may keep using the service until the end of the last month counted as used (the date that many months after the payment date), after which the subscription ends and the license expires.
If cancellation is due to a cause attributable to the Company, the unused period is refunded in full without the cancellation fee.
Paid services are digital services with no physical delivery. Once payment is completed, a license is issued to the member account immediately, and the member can obtain a device registration code on the account page and register it in the software to start using the service.
The service term is the purchased cycle (one month for monthly subscriptions, one year for annual subscriptions). Unless automatic renewal is stopped, the next term begins consecutively.
The Company cancels the charge within 3 business days of receiving a withdrawal or refund request; the time for funds to actually appear may vary by card issuer.
The 48-hour, once-per-member refund benefit and annual cancellation deductions are general commercial refund conditions. Mandatory consumer rights take priority, including the start and duration of statutory withdrawal periods, requirements for limiting withdrawal after digital supply begins, and remedies for breach or defects. Statutory rights are not limited to one claim per member or automatically subject to the general cancellation fee.
You may request withdrawal or a refund by clearly stating your decision by email to the contact below; no prescribed form is required. The Company acknowledges the request and communicates the outcome, normally repaying through the original payment method. No separate refund processing fee is charged for statutory withdrawal.
Withdrawal and refund inquiries: aipro.homepage@gmail.com / 02-760-0189
